Find quick answers about reservations, amenities, and policies below. For further assistance, contact our team—we’re happy to help with your extended stay needs.
Q: What are your check-in and check-out times?
A: Check-in begins at 3:00 PM and ends at 11:00 PM (late arrivals subject to availability). Check-out is by 11:00 AM.
Q: Can I check in early or late?
A: Early check-in may be available upon request. For arrivals after 9:00 PM, please notify us in advance using the contact details on your booking confirmation.
Q: Is there a minimum check-in age?
A: Yes, guests must be at least 18 years old to check in.
Q: Are there extra fees for additional guests?
A: Extra-person charges may apply and vary depending on property policy.
Q: What do I need to bring for check-in?
A: A government-issued photo ID and a credit card, debit card, or cash deposit are required for incidental charges.
Q: Can I make special requests (e.g., early check-in, room preferences)?
A: Special requests are subject to availability and may incur extra charges. While we try our best, they cannot be guaranteed.
Q: What payment methods are accepted?
A: We accept credit cards and debit cards. Cash is not accepted.
Q: Are there carbon monoxide or smoke detectors in the rooms?
A: Yes, all rooms are equipped with both carbon monoxide and smoke detectors for your safety.
Q: How do I check in?
A: Our staffed front desk will greet you upon arrival for a seamless check-in experience.
Q: Are pets allowed?
A: Unfortunately, pets are not permitted at this time.
Q: Is the hotel family-friendly?
A: Absolutely! Children are welcome, though please note that extra beds and cribs are not available.
Q: Is parking available for guests?
A: Yes! Enjoy free, on-site self-parking—conveniently located near your suite with ample spaces for your vehicle.
Q: Where is Extended Stay Laredo located?
A: We're conveniently situated in Central Laredo, just:
- 5 minutes from Mall del Norte
- 10 minutes from Laredo International Airport
- 15 minutes from downtown attractions
- Easy access to I-35 and Loop 20